Survey: Help Shape the Future of SME IT Support

SME IT Survey

Understanding the Real Challenges Small Businesses Face with Technology

As an IT consultant working with small and medium businesses across the UK, I’ve seen firsthand how technology challenges can make or break a growing company. From system failures that halt operations to cybersecurity concerns that keep business owners awake at night, IT issues are often the hidden obstacle preventing SMEs from reaching their full potential.

That’s why I’m conducting this research.

🎯 What This Survey Is About

I’m gathering insights from SME owners and decision-makers to better understand:

  • The most pressing IT challenges facing small businesses today
  • How companies currently handle their technology needs
  • What gaps exist in the current IT support market
  • Where businesses plan to invest their IT budgets in the coming year

Your input will help shape better IT solutions for the SME community.

🎁 What’s In It For You

📊 Exclusive Research Report
All participants will receive a comprehensive summary of findings, including industry benchmarks and trends specific to UK SMEs.
💡 Free IT Assessment Offer
Participants can opt for a complimentary 30-minute consultation to discuss their specific IT challenges and opportunities.
🎯 Better Solutions
Your feedback directly influences how IT providers can better serve businesses like yours.

📋 Survey Details

Time Required
5 minutes maximum
Questions
15 focused questions
Confidentiality
Completely confidential
Follow-up
Optional only

Ready to Share Your Experience?

Your insights matter. Whether you’re struggling with specific IT challenges or have found solutions that work well, your experience can help other SMEs and improve the services available to the entire community.

START SURVEY →

👤 About the Research

This survey is being conducted by Thingsmart Limited, a UK-based IT consultancy specializing in helping small and medium businesses leverage technology for growth. With 20+ of experience in IT consulting and managed services, I understand the unique challenges SMEs face when trying to balance technology needs with budget constraints.

The research aims to bridge the gap between what IT providers think SMEs need and what businesses actually experience day-to-day.

Questions About This Research?

If you have any questions about this survey or would like to discuss your IT challenges directly, feel free to reach out: